CD0253. Corrective Feedback.

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CD0253. Corrective Feedback.
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About this collection

The Seagull CBT bank is organised into modules covering safety, shipboard operations, maintenance and other topics. Original module names and codes are retained to help you find the topic you need.

“Seagull CBT — CD0253. Corrective Feedback.” contains 30 questions across 1 collection.

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Sample questions and answers

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Select, from the options given, the word which most accurately completes the following statement. “Giving feedback is difficult especially when the type of feedback you have to deliver is...

One correct answer

...critical.”✓ Correct answer
...positive.”
...appreciative.”
...motivational.”

Which one of the following reasons explains why it is NOT advisable to use the word “but” when moving from layer 1 to layer 2 of the Sandwich Feedback Model?

One correct answer

Most people only remember the words after the word ‘but’✓ Correct answer
It creates a feeling of appreciation
It provides a positive reinforcement to the person
There is no significant effect on the feedback

Select, from the options given, the phrase which most accurately completes the following statement. “In the three-layer Sandwich Feedback Model, the second layer, referred to as ‘Beef’, is where you...

One correct answer

...end your feedback with a general positive statement of the subject.”
...mention three positive things that the person has done.”
...state the effect of a negative performance.”
...state the changes that you would like to see.”✓ Correct answer

Based on the third step of the S.O.E.D. Feedback Model, which one of the following statements can be used in order to describe or clarify the impact of the other person’s performance, conduct, attitude or behaviour?

One correct answer

“The effect of that action is...”✓ Correct answer
“I have been thinking about the way we...”
“In the future I would like you to remember that…”
“It could be better if...”

Which one of the following reasons is most accurate as to why it is important to follow a certain structure in communicating feedback?

One correct answer

To boost your confidence in giving feedback.✓ Correct answer
To ensure that the receiver will be forced to follow your demand.
To make the receiver lose face.
To emphasize to the receiver their wrongdoings.

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