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CD0082. Crowd Management

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About this collection

The Seagull CBT bank is organised into modules covering safety, shipboard operations, maintenance and other topics. Original module names and codes are retained to help you find the topic you need.

“Seagull CBT — CD0082. Crowd Management” contains 36 questions across 1 collection.

Learning

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Sample questions and answers

These examples come from the published collection. Choose Learning to study questions in sequence, or Exam to check your knowledge.

When doing a “warn and sweep” procedure; how can you ensure that a passenger cabin is empty?

One correct answer

  • Check under desks, beds, in closets and other places where a person can hide.✓ Correct answer
  • Open the door and have a quick look – if you cannot see anyone, the cabin is empty.
  • It’s enough to knock on the door – if no-one opens, the cabin is empty.
  • Open the door and ask if anyone are there - if there is no answer, the cabin is empty.
What is the main reason for crewmembers to practice search and rescue operations on ships in an emergency?

One correct answer

  • Passengers seek safety in mustering stations, or other common areas, where they think they can escape danger.
  • Passengers seek safety in their cabins, or in other places onboard, where they think they can escape danger.✓ Correct answer
  • Passengers may not hear the public address system, and they may not know that they should proceed to mustering stations.
  • Passengers may not hear the alarm bells, and they may not know that they should proceed to mustering stations.
How can you expect a passenger in shock to behave?

One correct answer

  • They will become paralyzed by fear and not react at all.✓ Correct answer
  • They will wait for others to lead and tell them what to do.
  • They will be able to focus and look after themselves.
  • They will act hysterical.
In an emergency, should passengers be allowed to return to their cabins to get their pets after having mustered at their station?

One correct answer

  • If lives are not endangered, the master may allow crew to get pets.✓ Correct answer
  • Pets will be collected in the “warn and sweep” procedure.
  • If passengers wish to collect pets or belongings, they should always be allowed to do so.
  • No, pets are not considered important in an emergency.
How should a crew member treat a passenger who is panicking?

One correct answer

  • Immediately take control of them. They need others to look after them.✓ Correct answer
  • Shout at them until they calm down.
  • Guide them in a gentle manner.
  • Leave them alone, they will eventually start looking after themselves.

Before you start

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Can I use my result as an official document?

No. This is independent practice. A result does not replace an examination, certificate or knowledge check by an authorised organisation.